My account has been debited twice, and I haven’t received the registration confirmation
No worries, If we have received the amount twice for a single registration refund will be initiated automatically for the registration amount.
In case if we haven’t received the amount twice, then the amount will be automatically credited to your account by the bank within 3-5 working days.
I could not complete my payment as I received an error message “Site cannot be reached”
Please use a stable internet connection while trying to register and try again or please try again after sometime.
The amount has been deducted from my account but I haven’t received a registration confirmation. What do I do?
No worries! If the transaction was successful, our system will release a ticket/registration confirmation to your email ID and additionally you will also receive a payment confirmation email from the payment gateway. If the transaction was unsuccessful, the amount will be on temporary hold in your bank and reversed by the payment gateway/bank in your account within 3-5 working days.
I received an error message “Oops it seems an error has occurred” followed by one of the below messages,Please enter valid Card details,Bank declined your transaction,Insufficient funds,Number is short or empty,CVV is too short or empty,Exp_month is too short or empty,Exp_year is too short or empty,Name on card is too short or empty
Please try again entering the correct details of the same card for all the required fields. If this still does not work, please try again with different card details or different mode of payment.
What are the modes of making a payment?
We have EBS and CC avenue payment gateways to make a payment online . Please use any one of the below-
- Credit Card
- Debit Card
- EBS Wallets – Mobikwik, Ola money, Jio Money, Oxigen wallet, PhonePe, Paycash, Ypaycash, icashcard.
- CC avenue wallets– Paytm, Freecharge,Mobikwik, Jio Money, SBI Buddy, Aircel Money, ICash Card, Payzapp, Yes Bank, Ziggit By IDFC Bank.